Four Leaves

Service staff give me attitude after I requested to change payment method. She slammed loudly on her machine, press some buttons and then never said a word to me after. I had no idea if the transaction went through nor ask if I needed a bag or simply let me know the transaction is done. What kind of attitude is this!? I didn’t get her name because her name tag is covered by her scarf. I visit this brunch on 5/10 ,1934pm. Hope the service can improve. I like the bread but not the attitude. I request for an explanation.

Actually their bread is nice. Lots of variety. Suitable for all ages and gender. Just that the service crew is not very friendly. There is always a long queue and this show the shop is popular and favourite in the community. Can buy. But dont expect any smile from the service crew.

Used to be a loyal fan of their strawberry shortcake and it was our go-to cake for birthdays and celebrations. Unfortunately, after today’s experience, we’ll seriously reconsider ordering from them again. We had placed an order for a larger-sized birthday cake for my son’s party. Upon collection, we were shocked to find that the cake was damaged and in an unpresentable state. When we raised this with Xiu Wen from the Bedok outlet, her reply was that it’s normal for cakes to be damaged when they are upsized and there’s nothing they can do about it. Had we known this earlier, we would never have placed the order. Instead of offering a solution or apology, she simply used a tissue to wipe the sides and quickly went to the back kitchen. This is not the kind of service or attitude one would expect when ordering a birthday cake — especially one meant for a child’s special day. No proper explanation, no compensation, and no remorse. For those who love their cakes, you may want to think twice before placing a special order. What was supposed to be a joyful celebration was tainted by poor service and a lack of responsibility. 👎 Very disappointed.

2025.2.8 Four Leaves is always my trusted bakery-to-go when I want to buy to feed a bunch of people to bless. It’s reasonably priced and the quality control is excellent. I usually get their mini buns (which makes great finger snacks for tea breaks). I realised I never left any reviews before. Today I picked up a customised 20x30cm (2.5kg) strawberry shortcake with Snowie & Friends (needs 3 day advance order). Not only is this classic design delightful but the cake is absolutely delish. The service was excellent. The gentleman who showed me the cake was genuinely excited how lovely the cake is. He was also the one who train a new trainee who took my customised order. The pick-up was easy because one can drive into Bedok Mall’s B2 (where Four Leaves is) for the pick-up. U don’t want to mess around when you are carrying such a heavy cake with decorations. I would come here repeatedly to get their traditional fillings like strawberry short cake (imho, the best), almond fruits too, blackforest classic. Probably not their chocolate cakes …. Prefer to go to a chocolate specialist 🤣 Finally I think Four Leaves is one of the most underrated local bakeries that Singaporeans ought to be giving business to !

Used to be my favourite bakery for strawberry shortcake. Sadly the quality has dropped and the cream tastes different now - more jelat and has a oiler texture ☹ hopefully they will look into it and change their recipe back to the old one..