Lim Chee Guan Jewel Changi Store

The experience here was just okay, especially for tourists. The staff didn’t provide any introduction to their products, even when asked, assuming customers are already familiar with them. On the flavor side, we tried their signature pork jerky. Compared to other places in Singapore, their version seemed to have more moisture and oil, which made it stand out a bit. The taste itself was good, so it’s worth a try if you don’t mind figuring things out on your own. While the product was decent, the overall experience could definitely be improved with better customer service.

The employee who served me today, a tall man, was incredibly rude and disrespectful. When I tried to place an order, he shouted "can not" at me instead of speaking politely. When I asked for his name, his posture became aggressive and he seemed to challenge me. This kind of behavior reflects poorly on Lim Chee Guan's brand and may affect customer perception. I urge you to evaluate your staff and remove those who are unqualified to work in a customer-facing role.

This was the most disappointing bak kwa I ever had with Lim Chee Guan. I went to jewel on the Monday 29/1/24, walked past LCG, and bought 3 pre-packed 500g bak kwa (they only have this weight fyi) for own consumption and give away. Was so excited to eat it when I got home. But it was just so disappointing to me. The smell when u open the packet was not there and this old oil smell was so strong. The colour of the bak kwa was…. See the photos. I had to transfer it to my own baking paper and throw the plastic away. I showed it to my dad and he was so shocked to see such reputable brand having this kind of standard and is selling at Changi jewel! What happened???? Do u think the tourists or people like me will come back again? They did not live up to their standard. Vvvvvvv disappointing. Now thinking who to give the other 2packets. So embarrassing. Will highly NOT recommend.

Chinese New Year pre-celebration goodies shopping starts early. Yes it is an outlet and many probably would feel it would be nothing like the bah kwah purchased from the original store in China Town - these that we bought will probably be finished in no time. Yummy. #singapore

Stick to signature sliced pork. Ask for sample first before purchase in order to confirm the standard is back to normal after their standard drop a lot in the past.