1. Acceptance of Terms
By using BestFoodWhere, you agree to these Terms of Service. If you do not agree, do not use our platform.
2. Service Description
BestFoodWhere is Singapore’s #1 Food Directory, created for you to discover the best food spots in shopping malls across the city. Easily explore a wide range of dining options with detailed information on menus, prices, and locations—all in one place. Stay updated on the latest restaurant offerings, promotions, and reviews across Singapore.
3. User Accounts
3.1 Registration
- Users must provide accurate information
- One account per person
- Minimum age requirement: 18 years
3.2 Account Security
- Maintain confidentiality of login credentials
- Notify us of unauthorized account access
- Responsible for all activities under your account
4. Ordering and Payment
4.1 Order Processes
- Prices displayed are final at time of order
- We reserve the right to cancel orders
- Delivery times are estimated, not guaranteed
4.2 Payment
- Accepted payment methods clearly displayed
- All transactions processed securely
- Refunds subject to vendor and platform policies
5. Vendor Relationships
- Vendors are independent contractors
- We facilitate connections, not direct service providers
- Quality and accuracy of food are vendor responsibilities
6. User Conduct
Users must not:
- Use platform for illegal activities
- Harass or abuse vendors or other users
- Provide false information
- Interfere with platform functionality
7. Intellectual Property
7.1 Platform Content
- All platform content is our property
- Users cannot reproduce or distribute content without permission
7.2 User Submissions
- Users grant us non-exclusive license to use submitted content
- Users retain ownership of their content
8. Limitation of Liability
We are not liable for:
- Vendor food quality
- Delivery delays
- Consequential damages
- Third-party actions
9. Dispute Resolution
9.1 Customer Support
- First point of contact for issues
- Aim to resolve within 7 business days
9.2 Arbitration
- Disputes resolved through binding arbitration
- Governed by Singapore law
10. Modifications to Service
We reserve the right to:
- Modify or discontinue services
- Change pricing
- Update terms without prior notice
11. Termination
We may terminate or suspend accounts for:
- Violation of terms
- Suspicious activity
- Repeated policy breaches
12. Contact Information
For inquiries:
- Email: enquiry@bestfoodwhere.sg
Last Updated: January 2025